Polish company Żabka launches new parcel service
Polish retailer Żabka introduced a new service in which customers can drop off a parcel in a Żabka store addressed to a private individual to pick it up.
The service only requires users to submit a phone number and email address on www.paczki.zabka.pl.
The package does not require an address label, and it is sufficient to write the package number by hand on the package and leave it at the Żabka store selected for the recipient.
The package can be picked up at a convenient time, as with other shipments, by providing a pickup code. The promotional price for the service is 0.99 PLN.
Żabka added that this was the first chain of stores in Poland to allow such a service.
Norbert Kruk, franchisee of the Żabka chain from Poznań, said: “All the additional services that make the daily life of customers easier are also very popular at Żabka which I run.
“Therefore, I am happy that the chain presents another solution, whereby customers will be able to leave or collect a package in the same store as part of the new service when shopping. “
Recipients have two days to pick up the package, and the service also provides COD shipping for products valued under PLN 1,000.
Pointpack SA, integrator of commercial networks and messaging companies, is the technological operator of the service.
Paulina Żmijowska, Head of Marketing and Public Relations at Pointpack SA, said: “The new solution can prove to be of great benefit to people using auction portals or purchasing platforms where purchases are collected directly from the seller.
“Thanks to this service, there will be no need to meet and make an appointment on a specific date. This way, it is easy to pass on specific products.”
Last month, the retailer unveiled its first cashier-less store, under the Żappka banner, at the Poznań International Fair.
© 2021 European supermarket magazine. Article by Dayeeta Das. For more information on retail, click here. Click on subscribe register for ESM: European Magazine of Supermarkets.