Review: Sheraton Grand Warsaw – Live and Let’s Fly
I spent my first night in Poland at the Sheraton Grand Warsaw, a Sheraton flagship property located in the heart of central Warsaw. This is a full service hotel with a club lounge that one could only dream of in the US.
Sheraton Grand Warsaw Reviews
My nightly rate was only $109, a great deal considering the location and amenities (actual and potential…more on that in a bit). I only had Gold status with Marriott Bonvoy at the time, but my friend was a Titanium and since he had booked both rooms, the hotel gave me free lounge access and breakfast.
The common areas of this hotel have been renovated during the pandemic.
My room, 320, was large… but really a standard King room. I appreciated the space to spread out and loved the Sheraton “Sweet Sleeper” bed, which was very comfortable (I was able to get a full night’s rest and largely avoided jet lag during the trip) .
Shower toiletries were in individual bottles and provided by Citron + Vetiver.
Four bottles of water (small) were also present which was appreciated. My only complaint was that a hot water kettle with instant coffee (and tea) was provided instead of an espresso machine with pods.
There wasn’t much of a view from my room, but the days were short anyway (late October).
The nicest surprise I found at this hotel was the Club Lounge, which offered a frankly massive evening of food and drink (all free) compared to the weak snacks and honor bar offerings at many Sheraton properties in the United States.
We had planned to have dinner and the food is quite reasonably priced in Poland, but we really could have cooked a great dinner in the living room, with not only soups, salads and appetizers, but also meat and hot fish with pasta and vegetables. The charcuterie and cheese platter seemed of high quality and there was also a wide selection of desserts available.
Didn’t come back in the morning as I was able to eat at the main restaurant.
Gym + Spa
I was looking forward to using the sauna and steam room, but unfortunately the whole gym and wellness room was being refreshed. A temporary fitness studio was set up in a conference room with limited but more than enough equipment for a robust workout.
The hotel has three restaurants, two of which I tried.
Located off the lobby level, this attractive restaurant offers Italian cuisine and an all-day bar with coffee and liquor.
I had a flat white here and found it good (but not great… I found a great place in Warsaw called Ministry of Coffee which I will detail in a separate post). Cucina Mia serves as a club lounge during the day, where guests with access can enjoy free coffee, water, and soft drinks.
Mezzano is where the daily breakfast buffet is located. It was busy when I was there and corona restrictions meant masks and gloves were required when using the buffet (I imagine since lifted).
In addition to a wide range of hot and cold dishes, eggs cooked to order were also available.
Hotels claim it’s the #1 Asian restaurant in Warsaw. It is open
We parked right outside the hotel in our rental car and used a meter to pay for parking. There were no problems except that people really like to sneak around! I couldn’t even get in the car until my friend backed up… it gives me goosebumps when I think of someone parking near my own car!
From the hotel you are a short walk from the old town. If you are a tourist in Warsaw, it is very hard to beat this place.
Most of the staff were well meaning, but I experienced a hostile interaction. Even though I had requested and been granted a 4pm checkout when checking in, at some point my key expired just after noon. I went down to renew it and found a long queue. Only one agent was working.
When it was my turn (after 15 minutes) she told me to wait before I could say a word and walked away. She came back a few moments later and I explained to her that I needed a new key valid until 2:00 p.m., time of our departure.
She couldn’t understand why I had been given club access and a late checkout in the first place and mentioned that my friend had booked two rooms under his Titanium status.
I then reminded him that I have gold status, which also guarantees a 2:00 p.m. departure.
She looked at me skeptically, as if I had put her down, and reluctantly renewed my key. Literally scowling…
I really enjoyed the comfortable beds, club lounge, and breakfast served at the Sheraton Grand Warsaw. The location was also central and the hotel looked fresh and modern. Next time I hope the pool and wellness areas have reopened, but other than that it was a great stay. I will let slip the only incident of the reception…